AI receptionist for plumbers
You can’t pick up with your hands in a drain, and a burst pipe doesn’t wait for business hours. A caller with water on the floor who gets voicemail calls the next plumber. The receptionist answers on your number, books the job and sends the urgent ones to you.
What it does for a plumbing company
- Asks set questions about leaks, backups and no hot water, and transfers the urgent calls to your on-call number
- Books routine jobs, such as a slow drain or a dripping tap, into an open time
- Takes the address and what is leaking, blocked or not working before the visit
- Answers questions about your service area, hours and the work you do and don’t do
- Texts you a summary and writes the call to Jobber or your lead sheet
Example
An example call.
Delgado & Sons Plumbing and the caller are made up. Sunday, 8:05 am, after the line would have gone to voicemail.
- Receptionist
- Delgado & Sons Plumbing. I’m an automated assistant, and this call is recorded. How can I help?
- Caller
- Our kitchen sink is backed up and the dishwasher won’t drain.
- Receptionist
- Is water coming up anywhere else, like a tub or a floor drain?
- Caller
- No, just the kitchen.
- Receptionist
- Then it can wait for a regular visit. The first opening is Monday between 8 and 10 am. Does that work?
- Caller
- Monday morning is good. It’s 18 Alder Lane.
- Receptionist
- Booked for Monday, 8 to 10 am, at 18 Alder Lane. You’ll get a text confirming it, and the tech will call when he’s on the way.
An example, not a recording of a real call.
What it costs.
Setup is a one-time fee, half when you sign and half at launch. The monthly starts at launch and covers the accounts we run for you. Month to month, no minimum term. Cancel with 30 days’ notice.
Pricefrom $750 + $249/mo
Setup once, then monthly from launch. 300 call-minutes a month included, $0.25 a minute after. The phone number and texts are passed through at cost on your invoice.
Questions from plumbers
- Can it tell an emergency from a routine job?
- It asks the questions you give it, such as whether water is still running or coming up a drain. You decide with us what goes to your on-call number; the rest is booked or taken as a message.
- Will it give prices over the phone?
- Only the ones you give it, such as your call-out fee. It does not diagnose a fault or quote a repair it has not been told about; it offers a callback instead.
- Can I keep my number?
- Yes, in almost every case. It stays with your carrier; you forward it to the number we set up, after hours or all the time, and you can cancel the forwarding yourself at any time.
Based in Northern Virginia, near DC. Working with plumbers anywhere.
Start with your phone line.
A free 15-minute AI review: who calls, when, and what gets missed. If you go ahead, a written scope and launch date follow.
Not ready to talk? Take the 2-minute AI checkup
- 15-minute call
- Google Meet, or phone if you prefer
- No obligation